Privacy Policy

1. Information We Collect

When you contact us through our website or request a quote, we may collect the following personal information:

• Name
• Email address
• Phone number
• Service address
• Message or service request details

We also collect standard website usage data (such as browser type, pages visited, and referring URLs) through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule and perform plumbing services
• Send confirmations, invoices, and service reminders
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

4. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

5. Third-Party Links

Our website may contain links to third-party websites (such as PlumBuddy, Penguin Water, or Richmond Water Heaters). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

6. Your Rights

You may request to access, correct, or delete the personal information we hold about you at any time by contacting us.

7. Contact Us

If you have questions about this Privacy Policy, please contact us: